Car shopping is not all fun and games

I just took the step in buying my own car- not a hand-me down car but a brand new, only had three miles on it grown-up car.

Ironically it was the week of my birthday. Perfect timing for the perfect gift, right?

Besides attending college, I never really felt like an adult or had I experienced any “grown up things.”

When the time came for me to search for a new car since my 2001 Chevy Cavalier was crawling to an end, I was completely unprepared.

I am a twenty-year-old girl who knows nothing about cars. My description of a car is, “something cute and safe.” Clearly I would not survive on my own in a dealership.

My dad and I soon began looking at different cars. It was important for me to wet my feet a little bit before I rushed into any deals.

As a young woman, my dad thought this was the perfect opportunity to show me how to make deals as well as settle on important decisions. This soon became an education.

I looked at three different dealerships and brands. Dealership A- Kia, dealership B- Honda and dealership C- Nissan. I loved each brand, however, the salesmen were a different story.

Now I knew that once I walked into this type of territory salesmen would try to sweet-talk me, well of course, it is their job to make a sale.

As we stepped into both dealership A and dealership C, I was right away pleased. The salesmen from each place were wonderful.

Both men in their mid-twenties to early-thirties acted friendly, professional and listened to my needs. They explained every detail and put my assurance first.

I also loved the fact that they both treated me with such respect and never tried to be-little me, or tell me “how the car business works,” with a cocky attitude.

From the moment I stepped into dealership B however, everything went to a cold opposite. The process was one mishap to the next.

While I loved the make of the car and I knew that a Honda would last me a long time, I was extremely frustrated and disappointed with the man who was servicing me.

This salesman ignored my presence and each time I spoke up, I was cut off with his snarky remarks. The entire process was a bumpy road.

My patience was running thin and blood was boiling. I was about two seconds from walking out the door.

It wasn’t until two managers sat down with me and listened to what I had to say. From there they both apologized for the poor service and bent over backwards helping me.

The one thing I learned from this experience is that if you are not happy with your salesperson from the start, demand a new or else you are headed for a nightmare.

 

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